At GarzaShop, we are committed to delivering your orders in a timely, safe, and reliable manner. Whether you’re shopping from across the street or across the globe, we strive to provide you with clear expectations and full transparency regarding shipping and delivery.
This Shipping Policy outlines how and when your items will be shipped, delivery timeframes, shipping fees, and related procedures.
1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your confirmation email.
You will receive another notification once your order has been shipped, along with tracking details (if applicable).
During high-demand periods such as holidays or promotional sales, order processing may take slightly longer. We appreciate your patience.
2. Shipping Methods and Delivery Timeframes
We partner with trusted courier services to ensure your order arrives safely and on time. Estimated delivery time and method depend on your location:
📦 Domestic Shipping (Within [Your Country])
Standard Shipping: 3–7 business days
Express Shipping: 1–3 business days
🌍 International Shipping
Standard International Shipping: 7–21 business days (may vary by destination)
Customs clearance and local postal delays may affect delivery times in some countries.
Note: These are estimated delivery timeframes. Actual delivery times may vary due to factors such as courier delays, customs inspections, weather conditions, or high-order volume.
3. Shipping Charges
Shipping charges for your order will be calculated and displayed at checkout based on your location, total order weight, and selected delivery option.
We occasionally offer free shipping promotions — be sure to sign up for our newsletter or check our banners for current deals!
International orders may incur customs duties, import taxes, or other fees depending on the destination country. These are the responsibility of the buyer.
4. Order Tracking
Once your order has shipped, you’ll receive a tracking number via email to monitor the status and estimated delivery. You can also track your order through your account at https://garzashop.site/.
If you do not receive a tracking number within 3 days of placing your order, please contact us at support@garzashop.site.
5. Delivery Issues
If your order is marked as delivered but you haven’t received it:
Check your mailbox, front porch, and with neighbors or building staff.
Wait 24 hours in case the delivery was marked prematurely.
If the item is still missing, email us immediately at support@garzashop.site. We’ll work with the courier to locate the package or offer next steps.
6. Delayed or Lost Shipments
We strive to deliver your package on time, but occasionally, shipments may be delayed due to unforeseen circumstances. If your order is delayed beyond the expected delivery window:
Contact us at support@garzashop.site with your order number.
We will investigate the issue with the courier and provide updates or solutions as quickly as possible.
7. Incorrect Shipping Information
Please ensure all shipping details are accurate before placing your order. We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping addresses. If you notice an error after placing your order, contact us immediately.
8. Undeliverable or Returned Packages
If a package is returned to us due to being undeliverable (e.g., incorrect address, unclaimed, or refused), we will contact you to arrange reshipment. Additional shipping fees may apply.
9. Shipping Restrictions
While we aim to serve customers globally, there may be some shipping restrictions due to:
Local postal regulations
Restricted products in certain regions
Sanctioned countries
If your country is not supported at checkout or your item cannot be shipped due to restrictions, we’ll notify you and issue a full refund.
10. Contact Us
For any questions about your order’s shipment, delivery, or tracking, please don’t hesitate to reach out:
📧 Email: support@garzashop.site
🌐 Website: https://garzashop.site/
We are here to help and ensure your order arrives in perfect condition and on time!